HW Training Services – Candidate-facing privacy information
Version: 1.0 | Effective date: 28.09.2026 | Review date: 29.09.2027
Who we are
HW Training Services is responsible for the personal information it processes in connection with its training and qualification activities.
Contact: HW Training Services
Address: 7 Cranbrook Avenue, Blackpool
Email: harry@hwtrainingservices.co.uk
Telephone: 07784 118076
Data Protection Contact: Harry Wilson
What information we collect
- Name and contact details.
- Identification/date-of-birth information where required for course administration.
- Course, attendance, assessment and certification information.
- Information needed for reasonable adjustments or special considerations where applicable.
- Trainer/assessor information where relevant.
Why we use your information
We use personal information to administer enquiries and enrolments, deliver training, undertake assessment, maintain records, issue and administer qualifications, carry out internal quality assurance, communicate with you, meet legal/regulatory requirements, and comply with relevant RLSS UK requirements.
Lawful basis
The lawful basis depends on the processing activity and may include performance of a contract, compliance with a legal obligation, legitimate interests, or consent where appropriate. Where special category data is processed, an applicable Article 9 condition will also be identified.
RLSS UK
If your course is an RLSS UK award or qualification, relevant information may be shared with RLSS UK where necessary for course registration, assessment, certification, quality assurance, external quality assurance and related regulatory or compliance purposes.
How long we keep information
We keep personal information only for as long as necessary or where a longer period is required by law, contract, regulatory requirements or current RLSS UK requirements. Specific retention periods are maintained within our records/retention schedule.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your personal information, object to certain processing, and exercise other rights provided by data protection law.
Contact and complaints
For questions or requests about your personal information, contact HW Training Services using the details above.
You may also contact the Information Commissioner’s Office (ICO) if you have concerns about how your information is handled.
Changes
We review this privacy statement regularly and will update it where necessary to reflect changes in our processing activities, applicable law, ICO guidance or RLSS UK requirements.
